A conversational interface
A pressure-cooker design sprint involving the target group led to the concept for the Plastic Afvallen app. We brought this concept to life through digital product design. This resulted in an app in which the user has daily contact with Mark Schadenberg, Plastic Fit Coach at WWF. With daily challenges and tips, they engage the target group in an accessible way, inviting them to change their behaviour when it comes to waste.
The conversational interface ensures that the message is conveyed to the target group in a personal way. The World Wildlife Fund app signals a new way of campaigning.
a sustainable software concept
The PlasticAfvallen app was the beating heart in WWF’s larger, cross-media #PlasticAfvallen campaign. The first weeks of the campaign already generated more than 5,000 downloads. The conversational interface proved to be highly effective.
This new form of campaigning also offers many opportunities for WWF in the long term. Because the results of the campaign are now measurable, its effect can be measured through anonymised analytics. Based on this data, they are able to optimise the campaign in the meantime and communicate the impact of the app to the outside world. Thanks to its future-proof nature, the WWF application is ‘re-usable’ for other campaigns, in order to achieve maximum results.